CPI Intakes: Priority, Screening and Assignment

To establish timeframes for investigations, each report of child abuse and neglect is assigned a priority:

Priority I - Intake reports that concern children who appear to face an immediate risk of abuse or neglect that could result in death or serious harm. CPI must initiate the investigation within 24 hours of receiving a Priority I report.

Priority II - All reports of abuse or neglect that are not assigned as Priority I are assigned as Priority II. These are reports that contain allegations of abuse or neglect in which there does not appear to be an immediate threat of serious harm or death. A subset of these reports are sent down the Alternative Response (AR)* pathway. Those reports not sent to AR continue as a traditional investigation. CPI must initiate these investigations within 72 hours of receiving a Priority II report.

*In November 2014, CPI implemented Alternative Response (AR) which is a different way to respond to reports of abuse/neglect. AR allows for a more flexible, family engaging approach while still focusing on the safety of the children. AR cases differ from traditional investigations cases in that there will be no substantiation of allegations, no entry of perpetrators into the Central Registry (a repository for reports of child abuse and neglect), and there will be a heightened focus on guiding the family to plan for safety in a way that works for them and therefore sustains the safety.

This dashboard addresses Texas Family Code Section 264.017(b)(1).