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    • Consumer Complaint Database

    Metadata Updated: August 16, 2024

    The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.

    Access & Use Information

    Public: This dataset is intended for public access and use. License: No license information was provided. If this work was prepared by an officer or employee of the United States government as part of that person's official duties it is considered a U.S. Government Work.

    Downloads & Resources

    Dates

    Metadata Created Date November 10, 2020
    Metadata Updated Date August 16, 2024
    Data Update Frequency R/P1D

    Metadata Source

    Harvested from CFPB JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 10, 2020
    Metadata Updated Date August 16, 2024
    Publisher Consumer Financial Protection Bureau
    Maintainer
    Identifier CCDB
    Data Last Modified 2020-06-29
    Public Access Level public
    Data Update Frequency R/P1D
    Bureau Code 581:00
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Data Dictionary https://cfpb.github.io/api/ccdb/api.html
    Harvest Object Id 4a94aa5f-9250-4e30-a5ae-b5324c033502
    Harvest Source Id d3f98c6d-78ae-4416-a383-b1e8f8ca163b
    Harvest Source Title CFPB JSON
    Homepage URL https://www.consumerfinance.gov/data-research/consumer-complaints/
    Old Spatial United States
    Program Code 000:000
    Source Datajson Identifier True
    Source Hash da936d1f050eee55ef97fb9d930355207a996258aaeaddd648e52b19aae6ca38
    Source Schema Version 1.1
    Spatial {"type":"Polygon","coordinates":-124.733253,24.544245,-124.733253,49.388611,-66.954811,49.388611,-66.954811,24.544245,-124.733253,24.544245}

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