Consumer Complaint Database

Metadata Updated: January 27, 2020

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily.

Access & Use Information

Public: This dataset is intended for public access and use. License: No license information was provided. If this work was prepared by an officer or employee of the United States government as part of that person's official duties it is considered a U.S. Government Work.

Downloads & Resources


Metadata Created Date February 26, 2014
Metadata Updated Date January 27, 2020
Data Update Frequency R/P1D

Metadata Source

Harvested from CFPB JSON

Additional Metadata

Resource Type Dataset
Metadata Created Date February 26, 2014
Metadata Updated Date January 27, 2020
Publisher Consumer Financial Protection Bureau
Unique Identifier CCDB
Maintainer Email
Public Access Level public
Data Update Frequency R/P1D
Bureau Code 581:00
Metadata Context
Schema Version
Catalog Describedby
Data Dictionary
Harvest Object Id d6635629-6cab-4414-adfe-ba00cd6b5d67
Harvest Source Id afb32af7-87ba-4f27-ae5c-f0d4d0e039dc
Harvest Source Title CFPB JSON
Homepage URL
Data Last Modified 2020-01-13
Program Code 000:000
Source Datajson Identifier True
Source Hash 28a4643a237b99c1c907e5faee3d01d961c0f522
Source Schema Version 1.1
Spatial United States

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