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City Cultural Centers Audit Community Survey - Open Response Data

Published by data.austintexas.gov | City of Austin | Catalog Last Checked: February 28, 2026 at 09:48 PM | Dataset Last Updated: February 23, 2026
This table contains data from the community survey conducted as part of an Audit of the City's Cultural Centers. We surveyed members of the Austin community using a survey developed by the audit team. Survey questions generally asked respondents' opinions on cultural center programs, staff, fees, and facilities. The survey opened January 3 and closed January 27, 2020. Austin community members were invited to take the survey through social media outreach and direct email invitations. The survey and outreach materials were written in English and translated into Spanish, Vietnamese, and Simplified Chinese. A total of 1,330 community members responded to the survey. Respondents were asked only to respond for centers they had visited in the last two years and could respond for more than one center. The comments detailed in this table were in response to open-ended survey items that allowed respondents to give opinions or suggestions about each center's programming, fees, staff, and facilities. Any open-ended responses answered in Spanish, Vietnamese, or Chinese were translated prior to analysis. To gauge the general sentiment of the responses, each was categorized as "Positive," "Negative," "Suggestion," or "N/A." During analysis, some comments were deemed more relevant to other open-ended survey items than the items for which they were originally written. These responses were re-assigned to the survey items that more closely aligned with their subject.

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