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City
Utility Contact Center Average Speed For Answering Calls
City of Austin —
The average speed for answering calls was up in Fiscal Years 2009 and 2010 due to Customer Service Representatives focusing on one-call resolutions, thus avoiding... -
City
Strategic Measure_Diversion Tonnage Composition
City of Austin —
Purpose: This data set exists in order to provide a breakdown of quantities of different material types in the residential stream. Source: All measure data is... -
City
HE.D.4_Estimated Percentage of Curbside-Collected Materials Diverted from Landfills by Austin Resource Recovery
City of Austin —
Diversion percentage -
City
Strategic Measure_Monthly Diversion Tonnage
City of Austin —
Purpose: This measure of materials collected at curbside by Austin Resource Recovery (ARR) or ARR-managed vendors tracks materials that are recycled or reused...