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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov. See Terms

    5.08 Civil Division Annual Survey (detail)

    Metadata Updated: April 12, 2025

    This dataset includes the average of the response rates of "Agree" or "Strongly Agree" for each question on the Civil Division Annual Survey regarding satisfaction with customer service in the areas of: timeliness, courtesy, communication, caring, ease of use and resolution of the issue.

    This page provides data for the Civil Division Annual Survey performance measure.

    This data set includes the responses, categorized by question, for the Civil Division Annual Survey. Responses include, Strongly Agree, Agree, Neither agree nor disagree, disagree and strongly disagree.

    The performance measure dashboard is available at 5.08 Civil Division Annual Survey.Additional InformationSource: Department annual survey

    Contact: Jenny Armstrong

    Contact E-Mail: Jenny_Armstrong@tempe.gov

    Data Source Type: Excel

    Preparation Method: Surveys are tallied and the responses for each category averaged to determine the aggregate effectiveness rate.

    Publish Frequency: Annually

    Publish Method: Manual

    Data Dictionary

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. See Terms License: Creative Commons Attribution

    Downloads & Resources

    Dates

    Metadata Created Date September 2, 2022
    Metadata Updated Date April 12, 2025

    Metadata Source

    Harvested from City of Tempe Data.json Harvest Source

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date September 2, 2022
    Metadata Updated Date April 12, 2025
    Publisher City of Tempe
    Maintainer
    Identifier https://www.arcgis.com/home/item.html?id=4420a23a7fa7401d9bc97abe32cae313&sublayer=0
    Data First Published 2019-12-12T18:13:47.000Z
    Data Last Modified 2025-04-07T20:11:19.800Z
    Category geospatial
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 53e87de0-382a-402c-b910-f50ff8fa87eb
    Harvest Source Id ceea1675-8276-45f1-b45c-bb28dba71955
    Harvest Source Title City of Tempe Data.json Harvest Source
    Homepage URL https://data.tempe.gov/datasets/tempegov::5-08-civil-division-annual-survey-detail
    License https://creativecommons.org/licenses/by/4.0
    Metadata Type geospatial
    Old Spatial {{extent:computeSpatialProperty}}
    Source Datajson Identifier True
    Source Hash b53661b7cc85532c7a1edafd86bf9d3e4e9ccad59f57f6ddd1b4656d2fe59b56
    Source Schema Version 1.1
    Spatial

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