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5.01 Quality of Business Services (summary)

Published by City of Tempe | City of Tempe | Catalog Last Checked: May 06, 2026 at 11:16 AM | Dataset Last Updated: November 14, 2025 at 05:52 PM
Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: “Quality of services provided by City of Tempe.” Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means "Very Dissatisfied" and 5 means "Very Satisfied".This page provides data for the Quality of Business Services performance measure. The performance measure dashboard is available at 5.01 Quality of Business Services.Additional InformationSource: Business Survey (Vendor: ETC Institute) Contact: Wydale HolmesContact E-Mail: wydale_holmes@tempe.govData Source Type: .pdf, ExcelPreparation Method: The City contracts with a vendor to conduct the survey, analyze the data, and prepare for publication.Publish Frequency: Every other yearPublish Method: Manual, .pdfData Dictionary 

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