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4.20 Community Development Process Satisfaction (summary) - retired

Published by City of Tempe | City of Tempe | Catalog Last Checked: August 26, 2026 at 06:56 PM | Dataset Last Updated: June 23, 2025 at 05:36 PM
The Community Development Process Survey is an evaluation tool showing the City Council and the community our customer satisfaction levels during the course of processing an application. By collecting the survey responses, we can identify areas of satisfaction as well as steps for improvement. This dataset comes from collecting survey responses at each key step in the planning entitlement, plan review, permitting and inspection processes. The results of the survey questions is presented as an average of responses for each question, as well as an overall average, measured on a 1-5 scale." The performance measure page is available at 4.20 Community Development Process Satisfaction.  Additional Information Source: SurveyMonkeyContact (author): Jacob Payne Contact E-Mail (author): jacob_payne@tempe.gov Contact (maintainer):  Contact E-Mail (maintainer):  Data Source Type: Excel Preparation Method: Survey Monkey Publish Frequency: Annual Publish Method: Manual Data Dictionary

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