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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov. See Terms

    311 Service Requests from 2020 to Present

    Metadata Updated: January 13, 2026

    NOTE: Learn more about the latest changes to this dataset: https://opendata.cityofnewyork.us/311-service-requests-from-2010-to-present-updates/

    311 responds to thousands of inquiries, comments and requests from customers every single day. This dataset represents only service requests that can be directed to specific agencies.

    This dataset is updated daily and expected values for many fields will change over time. The lists of expected values associated with each column are not exhaustive.

    Each row of data contains information about the service request, including complaint type, responding agency, and geographic location. However the data does not reveal any personally identifying information about the customer who made the request.

    For data from 2010-2019 see: https://data.cityofnewyork.us/Social-Services/311-Service-Requests-from-2010-to-2019/76ig-c548/about_data

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. See Terms License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date November 10, 2020
    Metadata Updated Date January 13, 2026

    Metadata Source

    Harvested from NYC JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 10, 2020
    Metadata Updated Date January 13, 2026
    Publisher data.cityofnewyork.us
    Maintainer
    Identifier https://data.cityofnewyork.us/api/views/erm2-nwe9
    Data First Published 2025-12-23
    Data Last Modified 2026-01-10
    Category Social Services
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.cityofnewyork.us/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 6150c821-8ac5-4a12-afdd-cfe978fb74bb
    Harvest Source Id 1696593e-c691-4f61-a696-5dcb9e4c9b4c
    Harvest Source Title NYC JSON
    Homepage URL https://data.cityofnewyork.us/d/erm2-nwe9
    Source Datajson Identifier True
    Source Hash d329327c5f1b5a8003411c30e0f4ce62d6f96e8b8e09d10af10b76b0e828a050
    Source Schema Version 1.1

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