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311 Service and Information Requests

Published by City of Philadelphia | City of Philadelphia | Catalog Last Checked: September 10, 2026 at 06:58 PM
This represents all service and information requests since December 8th, 2014 submitted to Philly311 via the 311 mobile application, calls, walk-ins, emails, the 311 website or social media. **Please note that this is a very large dataset. Unless you are comfortable working with APIs, we recommend using the [visualization](https://data.phila.gov/visualizations/311-requests/) to explore the data.** If you are comfortable with APIs, you can also use the API links to access this data. You can learn more about how to use the API at [Carto’s SQL API site](https://carto.com/developers/sql-api/) and in the [CARTO guide in the section on making calls to the API](https://carto.com/developers/sql-api/guides/making-calls/).**

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Complete Metadata
accessLevel public
contactPoint 
{
  "fn": "City of Philadelphia Open Data Program",
  "hasEmail": "mailto:311datarequest@phila.gov"
}
description This represents all service and information requests since December 8th, 2014 submitted to Philly311 via the 311 mobile application, calls, walk-ins, emails, the 311 website or social media. **Please note that this is a very large dataset. Unless you are comfortable working with APIs, we recommend using the [visualization](https://data.phila.gov/visualizations/311-requests/) to explore the data.** If you are comfortable with APIs, you can also use the API links to access this data. You can learn more about how to use the API at [Carto’s SQL API site](https://carto.com/developers/sql-api/) and in the [CARTO guide in the section on making calls to the API](https://carto.com/developers/sql-api/guides/making-calls/).**
distribution 
[
  {
    "title": "311 Requests (Metadata)",
    "format": "HTML",
    "accessURL": "http://metadata.phila.gov/#home/datasetdetails/5543864d20583086178c4e98/representationdetails/5762e19fa237544b2ecfe722/",
    "mediaType": "text/html"
  },
  {
    "title": "311 Requests - Full Dataset (API Documentation)",
    "format": "HTML",
    "accessURL": "https://cityofphiladelphia.github.io/carto-api-explorer/#public_cases_fc",
    "mediaType": "text/html"
  },
  {
    "title": "311 Requests - Full Dataset (Visualization)",
    "format": "HTML",
    "accessURL": "https://data.phila.gov/visualizations/311-requests/",
    "mediaType": "text/html"
  },
  {
    "title": "311 Requests for 2021 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20%272021-01-01%27%20AND%20requested_datetime%20%3C%20%272022-01-01%27"
  },
  {
    "title": "311 Requests for 2022 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20%272022-01-01%27%20AND%20requested_datetime%20%3C%20%272023-01-01%27"
  },
  {
    "title": "311 Requests for 2023 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20%272023-01-01%27%20AND%20requested_datetime%20%3C%20%272024-01-01%27"
  },
  {
    "title": "311 Requests for 2024 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20%272024-01-01%27%20AND%20requested_datetime%20%3C%20%272025-01-01%27"
  },
  {
    "title": "311 Requests for 2025 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20%272025-01-01%27%20AND%20requested_datetime%20%3C%20%272026-01-01%27"
  },
  {
    "title": "311 Requests for 2026 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20%272026-01-01%27%20AND%20requested_datetime%20%3C%20%272027-01-01%27"
  },
  {
    "title": "311 Requests for 2014 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2014-01-01'%20AND%20requested_datetime%20%3C%20'2015-01-01'"
  },
  {
    "title": "311 Requests for 2015 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2015-01-01'%20AND%20requested_datetime%20%3C%20'2016-01-01'"
  },
  {
    "title": "311 Requests for 2016 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2016-01-01'%20AND%20requested_datetime%20%3C%20'2017-01-01'"
  },
  {
    "title": "311 Requests for 2017 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2017-01-01'%20AND%20requested_datetime%20%3C%20'2018-01-01'"
  },
  {
    "title": "311 Requests for 2018 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2018-01-01'%20AND%20requested_datetime%20%3C%20'2019-01-01'"
  },
  {
    "title": "311 Requests for 2019 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2019-01-01'%20AND%20requested_datetime%20%3C%20'2020-01-01'"
  },
  {
    "title": "311 Requests for 2020 (CSV)",
    "format": "CSV",
    "mediaType": "text/csv",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=csv&skipfields=cartodb_id,the_geom,the_geom_webmercator&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2020-01-01'%20AND%20requested_datetime%20%3C%20'2021-01-01'"
  },
  {
    "title": "311 Requests for 2014 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2014-01-01'%20AND%20requested_datetime%20%3C%20'2015-01-01'"
  },
  {
    "title": "311 Requests for 2015 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2015-01-01'%20AND%20requested_datetime%20%3C%20'2016-01-01'"
  },
  {
    "title": "311 Requests for 2016 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2016-01-01'%20AND%20requested_datetime%20%3C%20'2017-01-01'"
  },
  {
    "title": "311 Requests for 2017 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2017-01-01'%20AND%20requested_datetime%20%3C%20'2018-01-01'"
  },
  {
    "title": "311 Requests for 2018 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2018-01-01'%20AND%20requested_datetime%20%3C%20'2019-01-01'"
  },
  {
    "title": "311 Requests for 2019 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2019-01-01'%20AND%20requested_datetime%20%3C%20'2020-01-01'"
  },
  {
    "title": "311 Requests for 2020 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2020-01-01'%20AND%20requested_datetime%20%3C%20'2021-01-01'"
  },
  {
    "title": "311 Requests for 2021 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2021-01-01'%20AND%20requested_datetime%20%3C%20'2022-01-01'"
  },
  {
    "title": "311 Requests for 2022 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2022-01-01'%20AND%20requested_datetime%20%3C%20'2023-01-01'"
  },
  {
    "title": "311 Requests for 2023 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2023-01-01'%20AND%20requested_datetime%20%3C%20'2024-01-01'"
  },
  {
    "title": "311 Requests for 2024 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2024-01-01'%20AND%20requested_datetime%20%3C%20'2025-01-01'"
  },
  {
    "title": "311 Requests for 2025 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2025-01-01'%20AND%20requested_datetime%20%3C%20'2026-01-01'"
  },
  {
    "title": "311 Requests for 2026 (SHP)",
    "format": "SHP",
    "mediaType": "application/zip",
    "downloadURL": "https://phl.carto.com/api/v2/sql?filename=public_cases_fc&format=shp&skipfields=cartodb_id&q=SELECT%20%2A%20FROM%20public_cases_fc%20WHERE%20requested_datetime%20%3E=%20'2026-01-01'%20AND%20requested_datetime%20%3C%20'2027-01-01'"
  }
]
identifier 311-service-and-information-requests
keyword 
[
  "environment",
  "health",
  "human services",
  "information requests",
  "maintenance",
  "repairs",
  "transportation"
]
license https://metadata.phila.gov/#help/help-faqs/what-are-the-terms-of-use/
modified R/P1D
publisher 
{
  "name": "City of Philadelphia",
  "@type": "org:Organization"
}
spatial Philadelphia, Pennsylvania
title 311 Service and Information Requests

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