Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Skip to content

Try the next-generation Data Catalog at catalog-beta.data.gov and help shape it with your feedback.

  • Feedback
    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    311 City Service Requests in 2024

    Metadata Updated: February 4, 2025

    Data provided here are from the DC's 311 service request center. They represent all service requests such as abandoned automobiles, parking meter repair and bulk trash pickup. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at https://311.dc.gov, electronic and US mail service or via other methods of communication. The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls.

    Please also visit the DC 311 Service Request Map which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: Creative Commons Attribution

    Downloads & Resources

    Dates

    Metadata Created Date April 30, 2024
    Metadata Updated Date February 4, 2025

    Metadata Source

    Harvested from DC data

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date April 30, 2024
    Metadata Updated Date February 4, 2025
    Publisher Office of Unified Communications
    Maintainer
    Identifier https://www.arcgis.com/home/item.html?id=8f7270fa29974eb79a4a54880f24b636&sublayer=16
    Data First Published 2023-12-19T18:21:01.000Z
    Data Last Modified 2024-12-31T00:00:00.000Z
    Category geospatial
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 5c0368ed-a28d-44ba-bb7c-5986bb00ef92
    Harvest Source Id b05f955a-65d6-4288-9558-15a5ebc74e36
    Harvest Source Title DC data
    Homepage URL https://opendata.dc.gov/datasets/DCGIS::311-city-service-requests-in-2024
    License https://creativecommons.org/licenses/by/4.0
    Metadata Type geospatial
    Old Spatial -80.1157,38.7516,-76.9064,41.2677
    Source Datajson Identifier True
    Source Hash 61c0c74031f396765b90900552e682f9db093b71ea2f01d4d53df7ad46baf0fe
    Source Schema Version 1.1
    Spatial {"type": "Polygon", "coordinates": -80.1157, 38.7516, -80.1157, 41.2677, -76.9064, 41.2677, -76.9064, 38.7516, -80.1157, 38.7516}

    Didn't find what you're looking for? Suggest a dataset here.