311 Cases by Channel
These are the service requests created by 311, categorized by the channel on which they were submitted. 311 offers customers 4 channels to submit service requests: by calling 311, using the SF311 Mobile App, visiting our website, or messaging us through Twitter. This report differs from 311-Cases in that it includes all case types created in the SF311 system, but not cases created by other agencies. This dataset is updated on a monthly basis.
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Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{ "fn": "Mike Choi", "@type": "vcard:Contact", "hasEmail": "mailto:no-reply@data.sf.gov" } |
| description | These are the service requests created by 311, categorized by the channel on which they were submitted. 311 offers customers 4 channels to submit service requests: by calling 311, using the SF311 Mobile App, visiting our website, or messaging us through Twitter. This report differs from 311-Cases in that it includes all case types created in the SF311 system, but not cases created by other agencies. This dataset is updated on a monthly basis. |
| distribution |
[ { "@type": "dcat:Distribution", "mediaType": "application/json", "describedBy": "https://data.sf.gov/api/views/jz25-nkm4/columns.json", "downloadURL": "https://data.sf.gov/api/v3/views/jz25-nkm4/query.json?accessType=DOWNLOAD", "describedByType": "application/json" }, { "@type": "dcat:Distribution", "mediaType": "application/xml", "describedBy": "https://data.sf.gov/api/views/jz25-nkm4/columns.xml", "downloadURL": "https://data.sf.gov/api/v3/views/jz25-nkm4/query.xml?accessType=DOWNLOAD", "describedByType": "application/xml" }, { "@type": "dcat:Distribution", "mediaType": "text/csv", "downloadURL": "https://data.sf.gov/api/v3/views/jz25-nkm4/export.csv?accessType=DOWNLOAD" } ] |
| identifier | https://data.sf.gov/api/views/jz25-nkm4 |
| issued | 2018-10-04 |
| keyword |
[ "untagged" ] |
| landingPage | https://data.sf.gov/d/jz25-nkm4 |
| license | http://opendatacommons.org/licenses/pddl/1.0/ |
| modified | 2026-07-10 |
| publisher |
{ "name": "data.sf.gov", "@type": "org:Organization" } |
| theme |
[ "City Infrastructure" ] |
| title | 311 Cases by Channel |
