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This is a Non-Federal dataset covered by different Terms of Use than

311 Cases by Channel

Metadata Updated: May 6, 2023

These are the service requests created by 311, categorized by the channel on which they were submitted. 311 offers customers 4 channels to submit service requests: by calling 311, using the SF311 Mobile App, visiting our website, or messaging us through Twitter. This report differs from 311-Cases in that it includes all case types created in the SF311 system, but not cases created by other agencies. This dataset is updated on a monthly basis.

Access & Use Information

Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than License: See this page for license information.

Downloads & Resources


Metadata Created Date November 10, 2020
Metadata Updated Date May 6, 2023

Metadata Source

Harvested from SFO JSON

Additional Metadata

Resource Type Dataset
Metadata Created Date November 10, 2020
Metadata Updated Date May 6, 2023
Data First Published 2018-10-04
Data Last Modified 2023-05-04
Category City Infrastructure
Public Access Level public
Metadata Context
Metadata Catalog ID
Schema Version
Catalog Describedby
Harvest Object Id f88008e1-487e-431c-b09a-32057026c36e
Harvest Source Id 8507fa43-f429-4095-b732-2177330ce485
Harvest Source Title SFO JSON
Homepage URL
Source Datajson Identifier True
Source Hash bca1aeaf100fdd9c49bff652e95d3c3f1b487afb
Source Schema Version 1.1

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