311 Cases by Channel

Metadata Updated: May 6, 2023

These are the service requests created by 311, categorized by the channel on which they were submitted. 311 offers customers 4 channels to submit service requests: by calling 311, using the SF311 Mobile App, visiting our website, or messaging us through Twitter. This report differs from 311-Cases in that it includes all case types created in the SF311 system, but not cases created by other agencies. This dataset is updated on a monthly basis.

Access & Use Information

Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: See this page for license information.

Downloads & Resources

Landing PageLanding Page

Visit page

Dates

Metadata Created Date	November 10, 2020
Metadata Updated Date	May 6, 2023

Metadata Source

Data.json Data.json Metadata
Download Metadata

Harvested from SFO JSON

Additional Metadata

Resource Type	Dataset
Metadata Created Date	November 10, 2020
Metadata Updated Date	May 6, 2023
Publisher	data.sfgov.org
Maintainer	Mike Choi
Identifier	https://data.sfgov.org/api/views/jz25-nkm4
Data First Published	2018-10-04
Data Last Modified	2023-05-04
Category	City Infrastructure
Public Access Level	public
Metadata Context	https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
Metadata Catalog ID	https://data.sfgov.org/data.json
Schema Version	https://project-open-data.cio.gov/v1.1/schema
Catalog Describedby	https://project-open-data.cio.gov/v1.1/schema/catalog.json
Harvest Object Id	f88008e1-487e-431c-b09a-32057026c36e
Harvest Source Id	8507fa43-f429-4095-b732-2177330ce485
Harvest Source Title	SFO JSON
Homepage URL	https://data.sfgov.org/d/jz25-nkm4
License	http://opendatacommons.org/licenses/pddl/1.0/
Source Datajson Identifier	True
Source Hash	bca1aeaf100fdd9c49bff652e95d3c3f1b487afb
Source Schema Version	1.1

Didn't find what you're looking for? Suggest a dataset here.