1.04 Fire Services Customer Survey (detail)
The Tempe Fire Medical Rescue Department (TFMR) is an “all hazards” department that responds to all types of calls for service. The City of Tempe collects data from an annual Community Survey and the monthly TFMR Customer Service Survey to gauge resident perceptions about the quality and satisfaction of city services, programs and direction. The survey results help to determine priorities for the community as part of the City's ongoing strategic management process. This page provides data for the Fire Services Satisfaction performance measure. The performance measure dashboard is available at 1.04 Fire Services Satisfaction Includes detailed responses to Tempe Fire Medical Rescue Customer Satisfaction Survey. Surveys involving medical patients are sent out weekly to Tempe Medical Fire Rescue patients who provided email address at time of treatment. Results are calculated monthly for the prior months responses for review by Tempe Fire Medical Rescue administrators. Respondents are asked to answer several questions about their experience. Detailed information about the questions are included in the data dictionary for this dataset. Additional Information Source: Tempe Fire Medical Rescue Customer Satisfaction SurveyContact: Pamela BaylessContact E-Mail: Pamela_Bayless@tempe.govData Source Type: Survey123Preparation Method: Hosted view of original survey data with personal identifiable information removedPublish Frequency: Monthly (Fire Customer Survey)Publish Method: AutomatedData Dictionary
Resources
6 resources available
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CSV
CSV -
GeoJSON
GEOJSON -
KML
KML
KML -
Shapefile
ZIP -
WEB PAGE
ArcGIS Hub Dataset
WEB PAGE -
ARCGIS GEOSERVICES REST API
ArcGIS GeoService
ARCGIS GEOSERVICES REST API
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Complete Metadata
| @type | dcat:Dataset |
|---|---|
| accessLevel | public |
| contactPoint |
{
"fn": "pamelaba_tempegov",
"@type": "vcard:Contact",
"hasEmail": "mailto:data@tempe.gov"
}
|
| description | <div>The Tempe Fire Medical Rescue Department (TFMR) is an “all hazards” department that responds to all types of calls for service. The City of Tempe collects data from an annual Community Survey and the monthly TFMR Customer Service Survey to gauge resident perceptions about the quality and satisfaction of city services, programs and direction. The survey results help to determine priorities for the community as part of the City's ongoing strategic management process.</div><div> </div><div>This page provides data for the Fire Services Satisfaction performance measure. </div><div> </div><div>The performance measure dashboard is available at <a target='_blank' href='https://safe-and-secure-communities-tempegov.hub.arcgis.com/pages/fire-services-satisfaction' rel='nofollow ugc noopener noreferrer'>1.04 Fire Services Satisfaction</a></div><div> </div><div>Includes detailed responses to Tempe Fire Medical Rescue Customer Satisfaction Survey.</div><div> </div><div>Surveys involving medical patients are sent out weekly to Tempe Medical Fire Rescue patients who provided email address at time of treatment. Results are calculated monthly for the prior months responses for review by Tempe Fire Medical Rescue administrators.</div><div> </div><div>Respondents are asked to answer several questions about their experience. Detailed information about the questions are included in the data dictionary for this dataset.</div><div> </div><div><div><strong>Additional Information</strong></div><div> </div><div>Source: Tempe Fire Medical Rescue Customer Satisfaction Survey</div><div>Contact: Pamela Bayless</div><div>Contact E-Mail: <a href='mailto:Pamela_Bayless@tempe.gov' rel='nofollow ugc'>Pamela_Bayless@tempe.gov</a></div><div>Data Source Type: Survey123</div><div>Preparation Method: Hosted view of original survey data with personal identifiable information removed</div><div>Publish Frequency: Monthly (Fire Customer Survey)</div><div>Publish Method: Automated</div><div><a target='_blank' href='https://gis.tempe.gov/design/data-dictionary/1.04%20Fire%20Services%20Customer%20Survey%20(detail)/' rel='nofollow ugc noopener noreferrer'>Data Dictionary</a></div></div> |
| distribution |
[
{
"@type": "dcat:Distribution",
"title": "CSV",
"format": "CSV",
"accessURL": "https://data.tempe.gov/api/download/v1/items/744963c36de8447195a0461b8beb435a/csv?layers=0",
"mediaType": "text/csv"
},
{
"@type": "dcat:Distribution",
"title": "GeoJSON",
"format": "GeoJSON",
"accessURL": "https://data.tempe.gov/api/download/v1/items/744963c36de8447195a0461b8beb435a/geojson?layers=0",
"mediaType": "application/vnd.geo+json"
},
{
"@type": "dcat:Distribution",
"title": "KML",
"format": "KML",
"accessURL": "https://data.tempe.gov/api/download/v1/items/744963c36de8447195a0461b8beb435a/kml?layers=0",
"mediaType": "application/vnd.google-earth.kml+xml"
},
{
"@type": "dcat:Distribution",
"title": "Shapefile",
"format": "ZIP",
"accessURL": "https://data.tempe.gov/api/download/v1/items/744963c36de8447195a0461b8beb435a/shapefile?layers=0",
"mediaType": "application/zip"
},
{
"@type": "dcat:Distribution",
"title": "ArcGIS Hub Dataset",
"format": "Web Page",
"accessURL": "https://data.tempe.gov/datasets/tempegov::1-04-fire-services-customer-survey-detail-1",
"mediaType": "text/html"
},
{
"@type": "dcat:Distribution",
"title": "ArcGIS GeoService",
"format": "ArcGIS GeoServices REST API",
"accessURL": "https://services.arcgis.com/lQySeXwbBg53XWDi/arcgis/rest/services/TFMRD_Satisfaction_Survey_PM_detailed_data/FeatureServer/0",
"mediaType": "application/json"
}
]
|
| identifier | https://www.arcgis.com/home/item.html?id=744963c36de8447195a0461b8beb435a&sublayer=0 |
| issued | 2024-10-17T18:34:29.000Z |
| keyword |
[
"EMS",
"Fire",
"Fire Services Satisfaction (PM 1.04)",
"Safe and Secure Communities",
"survey"
]
|
| landingPage | https://data.tempe.gov/datasets/tempegov::1-04-fire-services-customer-survey-detail-1 |
| license | https://creativecommons.org/licenses/by/4.0 |
| modified | 2026-04-27T22:09:11.741Z |
| publisher |
{
"name": "City of Tempe"
}
|
| spatial | -113.8081,-90.0000,-110.2487,90.0000 |
| theme |
[
"geospatial"
]
|
| title | 1.04 Fire Services Customer Survey (detail) |
