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CCMA is the server that provides a browser-based tool for contact center administrators and supervisors. It is used to manage and configure contact center resources and its users, define access...
Search relevance: 1.00 | Views last month: 4 | Catalog Last Checked: July 23, 2026 at 07:22 PM -
TSMI provides configuration, management, function options, and maintenance procedures for the VoIP Station Manager. Station Administration functions include management information, configuration...
Search relevance: 1.00 | Views last month: 3 | Catalog Last Checked: July 23, 2026 at 07:22 PM -
ISI provides reporting for Automated Attendant menu activity and all inbound and outbound Call Detail.
Search relevance: 1.00 | Views last month: 1 | Catalog Last Checked: July 23, 2026 at 07:22 PM
