{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "NYC OpenData", "hasEmail": "mailto:no-reply@data.cityofnewyork.us"}, "description": "<b>NOTE:</b> Learn more about the latest changes to this dataset: https://opendata.cityofnewyork.us/311-service-requests-from-2010-to-present-updates/\n\n311 responds to thousands of inquiries, comments and requests from customers every single day. This dataset represents only service requests that can be directed to specific agencies.\n\nThis dataset is updated daily and expected values for many fields will change over time. The lists of expected values associated with each column are not exhaustive.\n\nEach row of data contains information about the service request, including complaint type, responding agency, and geographic location. However the data does not reveal any personally identifying information about the customer who made the request.\n\nFor data from 2010-2019 see: https://data.cityofnewyork.us/Social-Services/311-Service-Requests-from-2010-to-2019/76ig-c548/about_data", "distribution": [{"@type": "dcat:Distribution", "describedBy": "https://data.cityofnewyork.us/api/views/erm2-nwe9/columns.json", "describedByType": "application/json", "downloadURL": "https://data.cityofnewyork.us/api/views/erm2-nwe9/rows.json?accessType=DOWNLOAD", "mediaType": "application/json"}, {"@type": "dcat:Distribution", "describedBy": "https://data.cityofnewyork.us/api/views/erm2-nwe9/columns.rdf", "describedByType": "application/rdf+xml", "downloadURL": "https://data.cityofnewyork.us/api/views/erm2-nwe9/rows.rdf?accessType=DOWNLOAD", "mediaType": "application/rdf+xml"}, {"@type": "dcat:Distribution", "describedBy": "https://data.cityofnewyork.us/api/views/erm2-nwe9/columns.xml", "describedByType": "application/xml", "downloadURL": "https://data.cityofnewyork.us/api/views/erm2-nwe9/rows.xml?accessType=DOWNLOAD", "mediaType": "application/xml"}, {"@type": "dcat:Distribution", "downloadURL": "https://data.cityofnewyork.us/api/views/erm2-nwe9/rows.csv?accessType=DOWNLOAD", "mediaType": "text/csv"}], "identifier": "https://data.cityofnewyork.us/api/views/erm2-nwe9", "issued": "2025-12-23", "keyword": ["311", "311 service requests", "all service requests", "bike", "city government", "complaints", "pothole", "rat", "rodent", "service request status", "socialservices"], "landingPage": "https://data.cityofnewyork.us/d/erm2-nwe9", "modified": "2026-05-06", "publisher": {"@type": "org:Organization", "name": "data.cityofnewyork.us"}, "theme": ["Social Services"], "title": "311 Service Requests from 2020 to Present"}