{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "OpenData", "hasEmail": "mailto:no-reply@data.sfgov.org"}, "description": "<strong>SUMMARY</strong>\nDataset contains SF311 cases created since 7/1/2008 with location information. \n\n<strong>UPDATE PROCESS</strong>\nThis dataset updates nightly. New data is added around 6am pacific time. \n\n<strong>HOW TO USE THIS DATASET</strong>\nDownload data using 'export' button to the right. For more information on this dataset, visit the  <u><a href=\"https://sfdigitalservices.gitbook.io/dataset-explainers/311-cases\">FAQ page</a></u>.\n\n<strong>Want to map the data in your neighborhood?</strong> \nCheck out https://sf.connect.socrata.com/\n\nFor more information about Open311, see http://www.open311.org/.", "distribution": [{"@type": "dcat:Distribution", "describedBy": "https://data.sfgov.org/api/views/vw6y-z8j6/columns.json", "describedByType": "application/json", "downloadURL": "https://data.sfgov.org/api/views/vw6y-z8j6/rows.json?accessType=DOWNLOAD", "mediaType": "application/json"}, {"@type": "dcat:Distribution", "describedBy": "https://data.sfgov.org/api/views/vw6y-z8j6/columns.rdf", "describedByType": "application/rdf+xml", "downloadURL": "https://data.sfgov.org/api/views/vw6y-z8j6/rows.rdf?accessType=DOWNLOAD", "mediaType": "application/rdf+xml"}, {"@type": "dcat:Distribution", "describedBy": "https://data.sfgov.org/api/views/vw6y-z8j6/columns.xml", "describedByType": "application/xml", "downloadURL": "https://data.sfgov.org/api/views/vw6y-z8j6/rows.xml?accessType=DOWNLOAD", "mediaType": "application/xml"}, {"@type": "dcat:Distribution", "downloadURL": "https://data.sfgov.org/api/views/vw6y-z8j6/rows.csv?accessType=DOWNLOAD", "mediaType": "text/csv"}], "identifier": "https://data.sfgov.org/api/views/vw6y-z8j6", "issued": "2024-09-12", "keyword": ["311", "calls", "case", "cases", "customer service"], "landingPage": "https://data.sfgov.org/d/vw6y-z8j6", "license": "http://opendatacommons.org/licenses/pddl/1.0/", "modified": "2026-05-11", "publisher": {"@type": "org:Organization", "name": "data.sfgov.org"}, "theme": ["City Infrastructure"], "title": "311 Cases"}