{
  "@type": "Dataset",
  "accessLevel": "public",
  "accessRights": "public",
  "accrualPeriodicity": null,
  "bureauCode": [
    "016:00"
  ],
  "contactPoint": {
    "@type": "Kind",
    "fn": "Open Data",
    "hasEmail": "mailto:Open.Data@ssa.gov"
  },
  "dataQuality": null,
  "describedBy": {
    "accessURL": "https://www.ssa.gov/data/Overall-Customer-Service-Satisfaction.html"
  },
  "description": "This dataset provides data at the national level for overall satisfaction of customers who have used one of the main methods for conducting business with the agency: in-person service in our field or hearing offices or at a Social Security Card Center, telephone service through our National 800 Number or in one of our field offices, or an online service at www.ssa.gov.",
  "distribution": [
    {
      "@type": "Distribution",
      "accessURL": "https://www.ssa.gov/data/Overall-Customer-Service-Satisfaction.html",
      "description": null,
      "format": "HTML",
      "mediaType": "text/html",
      "title": null
    },
    {
      "@type": "Distribution",
      "description": null,
      "downloadURL": "https://www.ssa.gov/data/SSA-Overall-Customer-Satisfaction.csv",
      "format": "CSV",
      "mediaType": "text/csv",
      "title": null
    }
  ],
  "identifier": "US-GOV-SSA-330",
  "inventoried": "2021-07-12",
  "issued": null,
  "keyword": [
    "2007",
    "2008",
    "2009",
    "2010",
    "2011",
    "2012",
    "2013",
    "2014",
    "2015",
    "2016",
    "2017",
    "2018",
    "2019",
    "2020",
    "2021",
    "2022",
    "2023",
    "Customer Service",
    "Field Offices",
    "Freedom of Information Act (FOIA)",
    "Social Security Administration (SSA)"
  ],
  "landingPage": {
    "accessURL": "https://www.ssa.gov/data/Overall-Customer-Service-Satisfaction.html",
    "title": "Overall Customer Service Satisfaction - FY 2007 On landing page"
  },
  "language": [
    "en"
  ],
  "license": "https://creativecommons.org/publicdomain/zero/1.0/",
  "modified": "2024-03-15",
  "primaryITInvestmentUII": null,
  "programCode": [
    "016:000"
  ],
  "publisher": {
    "@type": "Organization",
    "name": "Social Security Administration"
  },
  "references": null,
  "rights": null,
  "spatial": [
    {
      "@type": "Location",
      "prefLabel": "United States"
    }
  ],
  "systemOfRecords": null,
  "temporal": [
    {
      "@type": "PeriodOfTime",
      "endDate": null,
      "startDate": "2006-09-30"
    }
  ],
  "theme": null,
  "title": "Overall Customer Service Satisfaction - FY 2007 On"
}