{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "josueba_tempegov", "hasEmail": "mailto:data@tempe.gov"}, "description": "<p>Biennial Business Survey data summary for Quality of Business Services survey results. The Business Survey question that relates to this dataset is: \u201cQuality of services provided by City of Tempe.\u201d Respondents are asked to rate their satisfaction level using a scale of 1 to 5, where 1 means \"Very Dissatisfied\" and 5 means \"Very Satisfied\".</p><p>This page provides data for the Quality of Business Services performance measure.<br />&nbsp;</p><p>The performance measure dashboard is available at <a target='_blank' href='https://financial-stability-and-vitality-tempegov.hub.arcgis.com/pages/quality-of-business-services' rel='nofollow ugc noopener noreferrer'>5.01 Quality of Business Services</a>.</p><p><strong>Additional Information</strong></p><p>Source:&nbsp;Business Survey (Vendor: ETC Institute)&nbsp;<br />Contact: Wydale Holmes<br />Contact E-Mail: wydale_holmes@tempe.gov<br />Data Source Type: .pdf, Excel<br />Preparation Method: The City contracts with a vendor to conduct the survey, analyze the data, and prepare for publication.<br />Publish Frequency: Every other year<br />Publish Method: Manual, .pdf<br /><a target='_blank' href='https://tempe.gitbook.io/data-dictionary/business-and-economy/5.01-quality-of-business-services' rel='nofollow ugc noopener noreferrer'>Data Dictionary</a><br />&nbsp;</p>", "distribution": [{"@type": "dcat:Distribution", "accessURL": "https://data.tempe.gov/api/download/v1/items/808e38f12355466da3bd2b0fcf71e16d/csv?layers=0", "format": "CSV", "mediaType": "text/csv", "title": "CSV"}, {"@type": "dcat:Distribution", "accessURL": "https://data.tempe.gov/api/download/v1/items/808e38f12355466da3bd2b0fcf71e16d/geojson?layers=0", "format": "GeoJSON", "mediaType": "application/vnd.geo+json", "title": "GeoJSON"}, {"@type": "dcat:Distribution", "accessURL": "https://data.tempe.gov/api/download/v1/items/808e38f12355466da3bd2b0fcf71e16d/kml?layers=0", "format": "KML", "mediaType": "application/vnd.google-earth.kml+xml", "title": "KML"}, {"@type": "dcat:Distribution", "accessURL": "https://data.tempe.gov/api/download/v1/items/808e38f12355466da3bd2b0fcf71e16d/shapefile?layers=0", "format": "ZIP", "mediaType": "application/zip", "title": "Shapefile"}, {"@type": "dcat:Distribution", "accessURL": "https://data.tempe.gov/datasets/tempegov::5-01-quality-of-business-services-summary", "format": "Web Page", "mediaType": "text/html", "title": "ArcGIS Hub Dataset"}, {"@type": "dcat:Distribution", "accessURL": "https://services.arcgis.com/lQySeXwbBg53XWDi/arcgis/rest/services/5_01_Quality_of_Business_Services_(summary)/FeatureServer/0", "format": "ArcGIS GeoServices REST API", "mediaType": "application/json", "title": "ArcGIS GeoService"}], "identifier": "https://www.arcgis.com/home/item.html?id=808e38f12355466da3bd2b0fcf71e16d&sublayer=0", "issued": "2019-11-26T23:10:55.000Z", "keyword": ["Financial Stability and Vitality", "Quality of Business Services (PM 5.01)", "business survey"], "landingPage": "https://data.tempe.gov/datasets/tempegov::5-01-quality-of-business-services-summary", "license": "https://creativecommons.org/licenses/by/4.0", "modified": "2025-11-14T17:52:21.468Z", "publisher": {"name": "City of Tempe"}, "spatial": "\"\"", "theme": ["geospatial"], "title": "5.01 Quality of Business Services (summary)"}