{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "James Palma", "hasEmail": "mailto:no-reply@opendata.maryland.gov"}, "description": "Summary and future plans - Customer Service Annual Report", "identifier": "https://opendata.maryland.gov/api/views/dzwz-vffn", "issued": "2021-08-23", "keyword": ["annual", "annual report", "customer", "customer service", "future plans", "maryland", "maryland open data", "report", "service", "service annual"], "landingPage": "https://opendata.maryland.gov/d/dzwz-vffn", "modified": "2022-10-04", "publisher": {"@type": "org:Organization", "name": "opendata.maryland.gov"}, "title": "Leadership Analysis of FY22 and Summary Approach for FY23"}