{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "Jenn", "hasEmail": "mailto:no-reply@opendata.maryland.gov"}, "description": "Customer Service Annual Report -Improvement of customer service over the year.", "identifier": "https://opendata.maryland.gov/api/views/ezsu-4aet", "issued": "2021-09-01", "keyword": ["annual", "annual report", "customer", "customer service", "improvement", "maryland", "maryland open data", "report", "service", "service annual"], "landingPage": "https://opendata.maryland.gov/d/ezsu-4aet", "modified": "2021-10-20", "publisher": {"@type": "org:Organization", "name": "opendata.maryland.gov"}, "title": "CS MEA FY21 Improving the Customer Experience"}