{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "Christopher Birch", "hasEmail": "mailto:no-reply@data.sfgov.org"}, "description": "The screening checkpoint experience is a key driver of satisfaction at SFO, thus understanding the quality of the service and controllable experiences is required to improve it. SFO conducted two surveys of the Terminal 2 checkpoint in 2019. One in May, and after improvements were made, another in October to understand whether this changes were successful or in any way impactful.\n\nA code-list is attached to assist with analysis.", "distribution": [{"@type": "dcat:Distribution", "describedBy": "https://data.sfgov.org/api/views/jt6x-6hpy/columns.json", "describedByType": "application/json", "downloadURL": "https://data.sfgov.org/api/views/jt6x-6hpy/rows.json?accessType=DOWNLOAD", "mediaType": "application/json"}, {"@type": "dcat:Distribution", "describedBy": "https://data.sfgov.org/api/views/jt6x-6hpy/columns.rdf", "describedByType": "application/rdf+xml", "downloadURL": "https://data.sfgov.org/api/views/jt6x-6hpy/rows.rdf?accessType=DOWNLOAD", "mediaType": "application/rdf+xml"}, {"@type": "dcat:Distribution", "describedBy": "https://data.sfgov.org/api/views/jt6x-6hpy/columns.xml", "describedByType": "application/xml", "downloadURL": "https://data.sfgov.org/api/views/jt6x-6hpy/rows.xml?accessType=DOWNLOAD", "mediaType": "application/xml"}, {"@type": "dcat:Distribution", "downloadURL": "https://data.sfgov.org/api/views/jt6x-6hpy/rows.csv?accessType=DOWNLOAD", "mediaType": "text/csv"}], "identifier": "https://data.sfgov.org/api/views/jt6x-6hpy", "issued": "2020-06-15", "keyword": ["customer", "satisfaction survey", "screening checkpoint", "sfo"], "landingPage": "https://data.sfgov.org/d/jt6x-6hpy", "modified": "2024-03-13", "publisher": {"@type": "org:Organization", "name": "data.sfgov.org"}, "theme": ["Transportation"], "title": "SFO Screening Checkpoint Satisfaction May, 2019"}