{"@type": "dcat:Dataset", "accessLevel": "non-public", "accrualPeriodicity": null, "bureauCode": ["016:00"], "conformsTo": null, "contactPoint": {"@type": "vcard:Contact", "fn": "Open Data", "hasEmail": "mailto:Open.Data@ssa.gov"}, "dataQuality": null, "describedBy": null, "describedByType": null, "description": "SSA's basic IT Service Management tool used to identify and track authorized changes to the Production IT environment; identify and track Incidents and Problems within that environment; support Service Desk interactions with internal users; as well as manage and track IT assets and configurable items within the Agency's CMDB.  It runs on Hewlett Packard's Service Manager software.", "distribution": null, "identifier": "US-GOV-SSA-526", "isPartOf": null, "issued": null, "keyword": ["ITSM", "change management", "configuration management", "incident management", "problem management", "production IT", "request management"], "landingPage": null, "language": null, "license": "https://www.usa.gov/government-copyright", "modified": "2026-05-08", "primaryITInvestmentUII": null, "programCode": ["016:000"], "publisher": {"name": "Social Security Administration"}, "references": null, "rights": "The publishing of the data asset cannot be done due to one or more of the following reasons: contains personal identifying information, contains federal tax information, contains sensitive information, or a data assessment has not been completed.", "spatial": null, "systemOfRecords": null, "temporal": null, "theme": null, "title": "Change Asset Problem Reporting System"}