{"@type": "dcat:Dataset", "accessLevel": "public", "accrualPeriodicity": null, "bureauCode": ["016:00"], "conformsTo": null, "contactPoint": {"@type": "vcard:Contact", "fn": "Open Data", "hasEmail": "mailto:Open.Data@ssa.gov"}, "dataQuality": null, "describedBy": "https://www.ssa.gov/data/Overall-Customer-Service-Satisfaction.html#dataDictionaryOverall", "describedByType": null, "description": "This dataset provides data at the national level for overall satisfaction of customers who have used one of the main methods for conducting business with the agency: in-person service in our field or hearing offices or at a Social Security Card Center, telephone service through our National 800 Number or in one of our field offices, or an online service at www.ssa.gov.", "distribution": [{"description": null, "downloadURL": "https://www.ssa.gov/data/Overall-Customer-Service-Satisfaction.html", "format": "HTML", "mediaType": "text/html", "title": null}, {"description": null, "downloadURL": "https://www.ssa.gov/data/SSA-Overall-Customer-Satisfaction.csv", "format": "CSV", "mediaType": "text/csv", "title": null}], "identifier": "US-GOV-SSA-330", "isPartOf": null, "issued": null, "keyword": ["2007", "2008", "2009", "2010", "2011", "2012", "2013", "2014", "2015", "2016", "2017", "2018", "2019", "2020", "2021", "2022", "2023", "Card Center", "Customer Service", "FOIA", "Field Office", "Freedom Of Information", "SSA", "Satisfaction", "Social Security", "Social Security Administration"], "landingPage": "https://www.ssa.gov/data/Overall-Customer-Service-Satisfaction.html", "language": null, "license": "https://creativecommons.org/publicdomain/zero/1.0/", "modified": "2024-03-15", "primaryITInvestmentUII": null, "programCode": ["016:000"], "publisher": {"name": "Social Security Administration"}, "references": ["https://www.ssa.gov/data/Overall-Customer-Service-Satisfaction.html", "https://www.ssa.gov/data/Overall-Customer-Service-Satisfaction.html#dataDictionaryOverall"], "rights": null, "spatial": "US", "systemOfRecords": null, "temporal": null, "theme": null, "title": "Overall Customer Service Satisfaction - FY 2007 On"}