{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "Thomas Smith", "hasEmail": "mailto:no-reply@opendata.maryland.gov"}, "description": "DHS's Customer Service Annual Report - Improving the customer experience.", "identifier": "https://opendata.maryland.gov/api/views/tqac-fc3y", "issued": "2021-08-16", "keyword": ["annual report", "customer", "customer experience", "customer service", "dhs", "improving", "maryland", "maryland open data", "report", "service annual"], "landingPage": "https://opendata.maryland.gov/d/tqac-fc3y", "modified": "2021-10-06", "publisher": {"@type": "org:Organization", "name": "opendata.maryland.gov"}, "title": "Improving the Customer Experience from Multiple Perspectives"}