{
  "@type": "dcat:Dataset",
  "accessLevel": "public",
  "contactPoint": {
    "@type": "vcard:Contact",
    "fn": "OpenData",
    "hasEmail": "mailto:no-reply@data.sf.gov"
  },
  "description": "<strong>SUMMARY</strong>\nDataset contains SF311 cases created since 7/1/2008 with location information. \n\n<strong>UPDATE PROCESS</strong>\nThis dataset updates nightly. New data is added around 6am pacific time. \n\n<strong>HOW TO USE THIS DATASET</strong>\nDownload data using 'export' button to the right. For more information on this dataset, visit the  <u><a href=\"https://sfdigitalservices.gitbook.io/dataset-explainers/311-cases\">FAQ page</a></u>.\n\n<strong>Want to map the data in your neighborhood?</strong> \nCheck out https://sf.connect.socrata.com/\n\nFor more information about Open311, see http://www.open311.org/.",
  "distribution": [
    {
      "@type": "dcat:Distribution",
      "describedBy": "https://data.sf.gov/api/views/vw6y-z8j6/columns.json",
      "describedByType": "application/json",
      "downloadURL": "https://data.sf.gov/api/v3/views/vw6y-z8j6/query.json?accessType=DOWNLOAD",
      "mediaType": "application/json"
    },
    {
      "@type": "dcat:Distribution",
      "describedBy": "https://data.sf.gov/api/views/vw6y-z8j6/columns.xml",
      "describedByType": "application/xml",
      "downloadURL": "https://data.sf.gov/api/v3/views/vw6y-z8j6/query.xml?accessType=DOWNLOAD",
      "mediaType": "application/xml"
    },
    {
      "@type": "dcat:Distribution",
      "downloadURL": "https://data.sf.gov/api/v3/views/vw6y-z8j6/export.csv?accessType=DOWNLOAD",
      "mediaType": "text/csv"
    }
  ],
  "identifier": "https://data.sf.gov/api/views/vw6y-z8j6",
  "issued": "2024-09-12",
  "keyword": [
    "311",
    "calls",
    "case",
    "cases",
    "customer service"
  ],
  "landingPage": "https://data.sf.gov/d/vw6y-z8j6",
  "license": "http://opendatacommons.org/licenses/pddl/1.0/",
  "modified": "2026-09-09",
  "publisher": {
    "@type": "org:Organization",
    "name": "data.sf.gov"
  },
  "theme": [
    "City Infrastructure"
  ],
  "title": "311 Cases"
}