{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "Kim McKay", "hasEmail": "mailto:no-reply@opendata.maryland.gov"}, "description": "MDOD customer service annual report 2021 - improving the customer experience", "identifier": "https://opendata.maryland.gov/api/views/mne8-72ra", "issued": "2021-09-13", "keyword": ["annual report", "customer experience", "customer service", "improving", "maryland", "maryland open data", "mdod", "mdod customer", "report", "service annual"], "landingPage": "https://opendata.maryland.gov/d/mne8-72ra", "modified": "2021-09-13", "publisher": {"@type": "org:Organization", "name": "opendata.maryland.gov"}, "title": "Improving Customer Experience"}