{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "Austin Technology Services PIO Owners", "hasEmail": "mailto:no-reply@data.austintexas.gov"}, "description": "The CTM (Communications & Technology Management) Customer Satisfaction Survey is completed by City Employees once yearly and used by CTM to tracker deliverables and performance measures. For more information on CTM, please visit https://www.austintexas.gov/department/information-technology\n\nThis dataset holds responses from surveys completed 2020 - Present with comments removed. NOTE: No survey was conducted in the year 2023.", "distribution": [{"@type": "dcat:Distribution", "describedBy": "https://data.austintexas.gov/api/views/pgyw-duef/columns.json", "describedByType": "application/json", "downloadURL": "https://data.austintexas.gov/api/views/pgyw-duef/rows.json?accessType=DOWNLOAD", "mediaType": "application/json"}, {"@type": "dcat:Distribution", "describedBy": "https://data.austintexas.gov/api/views/pgyw-duef/columns.rdf", "describedByType": "application/rdf+xml", "downloadURL": "https://data.austintexas.gov/api/views/pgyw-duef/rows.rdf?accessType=DOWNLOAD", "mediaType": "application/rdf+xml"}, {"@type": "dcat:Distribution", "describedBy": "https://data.austintexas.gov/api/views/pgyw-duef/columns.xml", "describedByType": "application/xml", "downloadURL": "https://data.austintexas.gov/api/views/pgyw-duef/rows.xml?accessType=DOWNLOAD", "mediaType": "application/xml"}, {"@type": "dcat:Distribution", "downloadURL": "https://data.austintexas.gov/api/views/pgyw-duef/rows.csv?accessType=DOWNLOAD", "mediaType": "text/csv"}], "identifier": "https://data.austintexas.gov/api/views/pgyw-duef", "issued": "2024-10-11", "keyword": ["ctm", "ctm customer satisfaction survey", "survey results", "technology"], "landingPage": "https://data.austintexas.gov/d/pgyw-duef", "modified": "2026-03-27", "publisher": {"@type": "org:Organization", "name": "data.austintexas.gov"}, "theme": ["City Government"], "title": "CTM Customer Satisfaction Survey Results (2020 - 2024)"}