{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "Thomas Boon, CIO GO-Biz", "hasEmail": "mailto:Opendata@gobiz.ca.gov"}, "description": "This data consists of all incoming inquiries submitted through the Zendesk ticket system and assigned to CalOSBA from March through August, 2020.  Download this file to access ticket subject, region of the state, and zip code.", "distribution": [{"@type": "dcat:Distribution", "describedBy": "https://data.ca.gov/api/action/datastore_search?resource_id=a2a1402e-1bd4-410f-8f63-94250679eed4&limit=0", "describedByType": "application/json", "description": "This data consists of all incoming inquiries submitted through the Zendesk ticket system and assigned to CalOSBA from March through August, 2020.  Download this file to access ticket subject, region of the state, and zip code.", "downloadURL": "https://data.ca.gov/dataset/7f169671-c266-4ad9-8ca1-c2895c5e5572/resource/a2a1402e-1bd4-410f-8f63-94250679eed4/download/calosba_inquiries.xlsx", "format": "XLSX", "mediaType": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet", "title": "Incoming Stakeholder Inquiries to the California Office of the Small Business Advocate (CalOSBA)"}], "identifier": "7f169671-c266-4ad9-8ca1-c2895c5e5572", "issued": "2020-09-24T15:21:26.822327", "keyword": ["COVID-19", "CalOSBA", "Go-Biz", "OSBA", "Stakeholder Inquiries", "Zen tickets", "ZenDesk", "business impact", "small business impact"], "modified": "2020-09-24T15:52:45.996834", "publisher": {"@type": "org:Organization", "name": "California Governor\u2019s Office of Business and Economic Development"}, "theme": ["COVID-19"], "title": "Incoming Stakeholder Inquiries to the California Office of the Small Business Advocate (CalOSBA)"}