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State
MTA Customer Feedback Data: Beginning 2014
State of New York —
This dataset is generated from the Customer Relationship Management System. This system allows the public to correspond to the MTA about complaints or commendations... -
State
Utility Company Customer Service Response Index (CSRI): Beginning 2005
State of New York —
The Customer Service Response Index tracks utility performance and identifies the current level of customer service and responsiveness delivered by each utility...