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City
Capital Projects
City of New York —
All major infrastructure and information technology projects with a budget of $25 million or more that are currently active (in the design, procurement, or... -
State
Security Risk Rating
State of Oklahoma —
Increase the state government rating of security risk from 60% in 2014 to 70% by 2018. -
State
IT First Call Resolution Rate
State of Oklahoma —
Increase the percentage of issues resolved by the IT Service Desk on the first call from 54% in 2014 to 66% by 2019.