Records of general day-to-day communication service administration and specific transmission tracking. Includes:rn- records that track shipment, routing, registration, certification, declared value, insurance, and receipt of incoming and outgoing mail, including overnight, express, special delivery, and specially tracked packagesrn- messenger and courier service logs, assignment records and instructions, dispatch records, delivery receipts, route schedules, and related records documenting messenger and courier service activityrn- reports of loss, rifling, delayed or late delivery, wrong delivery, or other improper mail treatment rn- records that document requisitioning and receiving stamps and postage meter balances rn- documentation and tracking to intended destination of valuables (e.g. checks, cash, stamps, money orders, etc.) the agency receives by mail or private delivery/messengerrn- staff and office directories the agency uses to ensure correct mail and package deliveryrn- printing requisitions, work orders, samples, manuscript clearances, and related documentsrn- mailing and contact lists a mailroom or similar office managesrn- telephone message registers and logs