Health Insurance Marketplace Quality Initiatives

Metadata Updated: September 2, 2019

The Affordable Care Act requires the U.S. Department of Health and Human Services (HHS) to develop quality data collection and reporting tools such as a Quality Rating System (QRS), a Quality Improvement Strategy (QIS) and an enrollee satisfaction survey system (ESS). The QRS, QIS, and ESS will inform consumer selection of a qualified health plan (QHP), decisions about QHP certification, and the Federal and State Marketplaces monitoring of QHP performance. The QRS is a system that rates QHPs based on relative quality and price. Documents describing the QRS data collection guidelines, technical specifications, and the QRS measures are available on this page. CMS is developing two consumer experience surveys to assess consumers and enrollees experiences with the Marketplaces and QHPs. The Health Insurance Marketplace Survey (Marketplace Survey) is intended to obtain consumers perspectives on the services provided by Marketplaces. Conducted during the 2014 open enrollment period, the purpose of the usability testing was to determine whether the State-Based Marketplace Web sites adopted principles for making a Web site usable for consumers and whether information about determining eligibility, comparing and choosing a health plan, and enrollment was easy to find. Results from this assessment are available on this page. The Qualified Health Plan Enrollee Experience Survey (QHP Enrollee Survey) is intended to obtain enrollees perspectives on the services provided by QHPs offered through the Marketplaces. Copies of the current survey in English, Spanish, and Chinese, are available on this page. QHP Enrollee Survey reports will be available in 2015.

Access & Use Information

Public: This dataset is intended for public access and use. License: No license information was provided. If this work was prepared by an officer or employee of the United States government as part of that person's official duties it is considered a U.S. Government Work.

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Metadata Created Date January 23, 2016
Metadata Updated Date September 2, 2019

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Additional Metadata

Resource Type Dataset
Metadata Created Date January 23, 2016
Metadata Updated Date September 2, 2019
Publisher Centers for Medicare & Medicaid Services
Unique Identifier 584
Health Data Initiative
Maintainer Email
Public Access Level public
Bureau Code 009:38
Metadata Context
Metadata Catalog ID
Schema Version
Catalog Describedby
Harvest Object Id 3fd7a174-83ca-4448-9411-93f9bddccbee
Harvest Source Id 15c538b5-31a0-474e-8ba5-c85ee421cb4d
Harvest Source Title
Data Last Modified 2016-04-07
Program Code 009:000
Source Datajson Identifier True
Source Hash 22b9c305d5edbad8022494340aa94547b761b81d
Source Schema Version 1.1
Temporal 2014-01-01T05:00:00-05:00/2014-12-31T05:00:00-05:00

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