This is a Non-Federal dataset covered by different Terms of Use than See Terms

Discount Program- Electric Only

Metadata Updated: March 29, 2019

Qualifying utility customers receive waivers and discounts on their utility bills. The City of Austin has one of the most generous Customer Assistance Programs in the nation. Utility bill discounts are a key component of the program. They are provided to customers already receiving benefits through a variety of federal, state, county or city assistance programs. In February 2014, the Austin City Council voted to expand the discount program to 45,000 customers a year. Additionally, in 2015 the Austin City Council voted to no longer have a waitlist as well as include Veterans Affairs Supportive Housing (VASH) vouchers as a qualifier. Under the program, qualifying Austin Energy customers receive a waiver of the $10 monthly electric customer charge; are exempt from paying the portion of the community benefit charge that supports the Utility Bill Discount Program; and they receive a 10% discount on their kWh usage charge. Austin Water customers also receive a discount on the water/wastewater customer charge as well as a volumetric discount on a customer’s water usage. Watershed Protection provides a 50% discount on the drainage fee. Public Works under a separate qualification waives the transportation user fee.

Customers who qualify for utility bill discounts are receiving an average of $792 per year per family, $248 of which comes from Austin Energy. Total utility bill savings for the recipients is over $18 million annually. Below is a summary of electric account savings only.

Access & Use Information

Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than See Terms License: No license information was provided.

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Metadata Created Date November 22, 2016
Metadata Updated Date March 29, 2019

Metadata Source

Harvested from City of Austin Data.json

Additional Metadata

Resource Type Dataset
Metadata Created Date November 22, 2016
Metadata Updated Date March 29, 2019
Unique Identifier
Austin Energy
Maintainer Email
Public Access Level public
Metadata Context
Metadata Catalog ID
Schema Version
Catalog Describedby
Harvest Object Id 5f361403-53b7-45ad-b647-7979db234610
Harvest Source Id 3f699ee8-93f5-40fc-bdb7-133eddeb5a13
Harvest Source Title City of Austin Data.json
Data First Published 2018-02-26
Homepage URL
Data Last Modified 2019-01-16
Source Datajson Identifier True
Source Hash c0a3eb7943d9c369482af51eb186d6d1d7b60167
Source Schema Version 1.1
Category Utilities and City Services

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