ABOUT THE COMMUNITY SURVEY REPORTFinal Reports for ETC Institute conducted annual community attitude surveys for the City of Tempe. These survey reports help determine priorities for the community as part of the City's on-going strategic planning process. In many of the survey questions, survey respondents are asked to rate their satisfaction level on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied" (while some questions follow another scale). The survey is mailed to a random sample of households in the City of Tempe and has a 95% confidence level. PERFORMANCE MEASURESData collected in these surveys applies directly to a number of performance measures for the City of Tempe including the following (as of 2020): 1. Safe and Secure Communities1.04 Fire Services Satisfaction1.06 Crime Reporting1.07 Police Services Satisfaction1.09 Victim of Crime1.10 Worry About Being a Victim1.11 Feeling Safe in City Facilities1.23 Feeling of Safety in Parks2. Strong Community Connections2.02 Customer Service Satisfaction2.04 City Website Quality Satisfaction2.05 Online Service Satisfaction Rate2.15 Feeling Invited to Participate in City Decisions2.21 Satisfaction with Availability of City Information3. Quality of Life3.16 City Recreation, Arts, and Cultural Centers3.17 Community Services Programs3.19 Value of Special Events3.23 Right of Way Landscape Maintenance3.36 Quality of City Services4. Sustainable Growth & DevelopmentNo Performance Measures in this category presently relate directly to the Community Survey5. Financial Stability & VitalityNo Performance Measures in this category presently relate directly to the Community Survey  Additional InformationSource: Community Attitude SurveyContact (author): Wydale HolmesContact E-Mail (author): wydale_holmes@tempe.govContact (maintainer): Wydale HolmesContact E-Mail (maintainer): wydale_holmes@tempe.govData Source Type: PDFPreparation Method: Data received from vendorPublish Frequency: AnnualPublish Method: Manual