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Federal
CX Data Collection Details
General Services Administration —
The detailed reports for each CX Data Collection -
Federal
CX Data Collections
General Services Administration —
A list of quarterly CX Data Collections going back to 2021 -
Federal
State of Services Report
Social Security Administration —
A comprehensive monthly report portraying customer experience with our various service options. The State of Services is shared with the ACOSS and is presented to DCO... -
Federal
Service Providers
General Services Administration —
A list of HISPs (High Impact Service Providers)