Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Skip to content

Try the next-generation Data Catalog at catalog-beta.data.gov and help shape it with your feedback.

  • Feedback
    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov. See Terms

    5.08 Civil Division Annual Survey (summary)

    Metadata Updated: February 7, 2026

    Data table for the Civil Division Annual Survey (summary) performance measure.

    This dataset includes the average of the response rates of "Agree" or "Strongly Agree" for each question on the Civil Division Annual Survey regarding satisfaction with customer service in the areas of: timeliness, courtesy, communication, caring, ease of use, and resolution of the issue.

    This page provides data for the Civil Division Annual Survey performance measure.

    This data set includes the responses, categorized by question, for the Civil Division Annual Survey. Responses include, Strongly Agree, Agree, Neither Agree Nor Disagree, Disagree, and Strongly Disagree.

    The performance measure dashboard is available at 5.08 Civil Division Annual Survey.

    Additional Information

    Source: Department annual survey
    Contact: Jenny Armstrong
    Contact E-Mail: Jenny_Armstrong@tempe.gov
    Data Source Type: Excel
    Preparation Method: Surveys are tallied and the responses for each category are averaged to determine the aggregate effectiveness rate.
    Publish Frequency: Annually
    Publish Method: Manual
    Data Dictionary
     

     

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. See Terms License: Creative Commons Attribution

    Downloads & Resources

    Dates

    Metadata Created Date September 2, 2022
    Metadata Updated Date February 7, 2026

    Metadata Source

    Harvested from City of Tempe Data.json Harvest Source

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date September 2, 2022
    Metadata Updated Date February 7, 2026
    Publisher City of Tempe
    Maintainer
    Identifier https://www.arcgis.com/home/item.html?id=78a6d822105844b597d36d4cdecb36fd&sublayer=0
    Data First Published 2019-12-03T17:43:55.000Z
    Data Last Modified 2026-02-06T20:49:05.385Z
    Category geospatial
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id aebf43e2-7a6a-4194-8273-b75a6d2e71a3
    Harvest Source Id ceea1675-8276-45f1-b45c-bb28dba71955
    Harvest Source Title City of Tempe Data.json Harvest Source
    Homepage URL https://data.tempe.gov/datasets/tempegov::5-08-civil-division-annual-survey-summary
    License https://creativecommons.org/licenses/by/4.0
    Metadata Type geospatial
    Old Spatial ""
    Source Datajson Identifier True
    Source Hash 5a7e79273759419954790976356b5d0b4d7ad521164e14ee250d164a8dd42d41
    Source Schema Version 1.1
    Spatial ""

    Didn't find what you're looking for? Suggest a dataset here.