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City
Solar On City Facilities
City of Austin —
Austin Energy has installed solar projects on municipal facilities such as City Hall, libraries, and recreation centers to increase public awareness about solar... -
City
UTILITIESCOMMUNICATION_austin_energy_service_area
City of Austin —
This layer depicts the extent of Austin Energy's electric service boundary. -
City
Discount Program- Electric Only
City of Austin —
Qualifying utility customers receive waivers and discounts on their utility bills. The City of Austin has one of the most generous Customer Assistance Programs in... -
City
Utility Contact Center Call Distribution For FY 2017
City of Austin —
The City of Austin Utility Contact Center is managed by Austin Energy. This is the place customers call to start, stop, or transfer utility services. The center... -
City
Utility Contact Center Average Speed For Answering Calls
City of Austin —
The average speed for answering calls was up in Fiscal Years 2009 and 2010 due to Customer Service Representatives focusing on one-call resolutions, thus avoiding...